Front Office – Butler

Anantara Hotels & Resorts

Company Description

A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

As a Butler, you are required to engage and maximize and exceed guests’ satisfaction by providing highly personalized, efficient, and responsive service with attention to details, and anticipating guests’ needs. Take ownership and leadership of all villas assigned to you including, directing, assisting, and ensuring the cleanliness and maintenance of guest villas. Butler is instrumental to achieve our goal in providing the highest professional standards of service to our guests and make our valuable guests leave with Amazing Stories.

Qualifications

Minimum 1 year experience as a Butler/Villa Host, Madetory in a luxury segment.
Previous experience of reception tasks, e.g. check-in/check-out is an advantage
Friendly and outgoing behavior
Proactive, resourceful and able to work independently
Has strong decision-making abilities and upselling skills
Excellent written and spoken skills in English
Multi-language is an advantage
With Butler certification would be an advantage

Additional Information

Relocate to remote area

To apply for this job please visit jobs.smartrecruiters.com.

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